As a consultant I worked for many companies, I visited many customers. After the first icebreakers I often started to hear “In this team, we have a communication problem”. Even if you leave aside potential source of difficulties as teams which are working remotely or cultural differences, human nature is prone to create communication gaps.
Even with a lot of good will it is not an easy task to close the gap separating birds of different feather. Human brain is made to push people to gather with people of the same kind. Our mirror cells are inviting us to mimick behaviour and to be confortable with people similar to us. But you can not lead a ship with only captains or sailors. You need diversity to manage a successful endeavour and companies need people of different talent. How to prevent these difference in personalities to impair your communication.
The first step is to recognise the differences and to adapt to the style of communication of the person you are interacting with. Amongst many frameworks, the simplest I found to help people understand the model of communciation is the DISC model. The leadership wheel and the 4 quadrant model are two similar useful variations. The concept is similar: people belong to one of the 4 groups. Each group has its own motivators and its own ways of communicating.
I am using these models since 15 years with great benefits. I recently discover a serious card game allowing to introduce the model in a short amount of time and in a fun way. On Friday 1st March, I organise a workshop in Brussels at Alliance Merode to introduce the model and the serious game to new people.
For this meet-up, Corentin and I wanted to introduce a tool that we love: the moving motivators cards. We also introduced the feedback wall, another tool of Maangement 3.0 to collect the feedback of a group.
The participants were surprised to discover themselves and their personal motivational drivers using the moving motivators cards. This serious game is coming from Management 3.0 from Jurgen Appelo. With only 10 cards you are invited to rank from the most important. I often see people surprised to see the result. It is a very effective tool for introspection. I recommend to use it when you want to lead a choice or a change with the idea to improve your well-being.
Two by two the participants introduced themselves to the other describing their personal interpretation of the motivation cards.
In the second phase of the workshop, we proposed the participant to select a situation (the company they belong, a project in which they participate) to rank how much this situation allows them to realise their motivations in life. With the help of Corentin we helped each participant to understand how to influence the situation by introducing a change.
The participant collected their feedback during the workshop on sticky notes with a smiley: 🙂 an elements they liked 🙁 something they recommend not to do 😐 and proposal for experiments
In the end of the workshop the participant shared a dinner and some beers to foster networking .
Aurore, the cook at Alliance Merode prepared a vegan Korean dinner: Bibimbap. Charlot and Aurore the owners of the restaurant have a fine selection of beer that they offer for degustation.
Discover your inner motivations using a serious game: Moving motivators cards. Moving motivators cards allow individuals and group to discover what motivates them to achieve goals at work and in life in general. This serious game is coming from Management 3.0. It fosters team members happiness to increase engagement. Moving motivator cards is a deck of 10 cards, a simple description. Each attendee receives a deck and sorts the card from left to right, from most to the less able to engage you in participating in an endeavour. In a second step, the attendees will be invited to rank up or down the motivator if it is currently achieved at the place where they work. The two coaches hosting the workshop will offer you some guidelines to understand your personal result.
PeopleBlendIT and Corentin Nile welcome in for its first workshop of the new year in a networking dinner offered by Alliance Merode: Korean vegan dish named Bibimbap.
6.00pm Welcome 6.30pm Short introduction to Management 3.0 7.00pm Discovery and practice of the “Moving motivators cards” 8.30pm Networking dinner
Registration: Free, contact firstname.lastname@example.org to book the dinner for 10€. RSVP Wed 16th Jan 2019.
A retrospective meeting is helpful to learn from the pitfalls and hick-ups of the past. It enables your team to adapt its processes to changes and new paradigms. Building upon team process is useful but a solid tool without happy workers is useless.
We had a tough project for the team stability and well being last year. In our retrospective, it appeared that the most potent force of the team is the cohesion. The team praised the help that everybody receives from other team members. As a team leader, I am grateful for what the team achieved. But my strongest satisfaction is to see that despite the challenges the team member continued to help and support each other.
I wanted to show them how much they rely on each other to succeed. I wanted to thanks them. I dug into Management 3.0 for advice. Management 3.0 advice that appraisal is better received when they are not coming from the hierarchy but colleagues. Peers want to genuinely wanting to reward the help they received from other colleagues.
Management 3.0 recommends to follow 6 rules: 1 — Don’t promise rewards in advance; 2 — Keep anticipated rewards small; 3 — Reward continuously, not once; 4 — Reward publicly, not privately; 5 — Reward behavior, not outcome; 6 — Reward peers, not subordinates;
Following these recommendations, I used a whiteboard to create a wall of fame presenting the names of all the team members (rule 4). I gave to each team member 2 yellow sticky notes (rule 6). I asked them to vote for there peer to reward some help they received or an attitude they appreciated (rule 5). The team members were allowed to vote secretly if they wanted, they had several days to drop there vote without being seen.
I didn’t inform them what would be the reward (rule 1). I waited for all the yellow sticky notes to be posted on the wall. I purchase a small token of appreciation, a small voucher card (rule 2) for a local mall.
When all the team members were available, I called everyone to deliver the token of appreciation, I delivered the gift card in the name of the team, not in my name. I explained that the Kudo wall will be reopened in some weeks but keeping it unplanned (rule 3).
On Friday 7th December 2018, PeopleBlendIT organized a collaborative workshop. During the workshop, the guests discovered the board game “Kitchen Rush”.
Each player has 2 house glass token available to execute actions. Before the sand of the token is expired, the player can’t use it for a new action. This creates a sense of the time running. Being pressed by the time the players need to support each other to unlock their next move while the sand flows. The time is counted for each round of service. 4 minutes to serve as much customer meal orders as possible. The team has to pay attention not to take any order which will not be compleated.
Between each round, the players elaborate strategies to increase the number of dishes served. During the first round, you can observe that players are focusing on delivering by themselves and are not helping each other so much, resulting in orders which are not delivered. Moving on with additional rounds, new ways of working are appearing. Strategies like having a Kitchen chef, somebody specialised in providing supply have demonstrated good results.
The evening was not only fake food, Aurore, the cook of Alliance Merode offered to the players her famous Korean vegan meal: ” Bibimbap”. The guest of PeopleBlendIT also enjoyed a nice selection of beers curated by the owners of the place. The dinner was also a great occasion for networking.
During the second game, the two tables started a competition to get as many Michelin stars as possible. Each was running a different restaurant. Between the two games, they confronted their strategies to select the most successful one, and elaborated even more advanced strategies before starting the second game. The players experienced the power of retrospectives of AGILE project management.
The workshop was organised in collaboration with Geek Attitude Games (GAG). In the end of the second game, the players voted for the best team player. GAG offered some gift for the best team player.
The best team player received the game “Pocket Ops” and an extension for Kitchen Rush, both edited by Geek Attitude Games.
GAG also edits Dicium, a box containing four games based on the same core mechaniscs. It might be one of the next game experience offered by PeopleBlendIT during a workshop.
Play the board game Kitchen Rush to practice you team collaboration skills
When: Friday 7th December 6pm-10pm including a Vegan Korean dinner (10€)
Where: Brussels, Alliance mérode cafe, rue de la gare 44, 1040 Brussels
Registration: Free, contact email@example.com to register. Book a dinner for 10€. RSVP Wed 5th Dec 2018.
Welcome 6pm Game sessions 6.30pm-22pm Dinner During game sessions – 10€ RSVP 5th Dec2018. Networking 22.00-23.00pm
Kitchen run is a fast paced collaboration game in which the players are helping each other in developping a successfull restaurant.
Vegan Korean rice and veggies “Bibimbap” if you want to enrol, please send me a message at firstname.lastname@example.org RSVP Monday 5th November. The price for the dinner is 10€; payment is required to validate registration. Free beers and free game sessions.
The meal is taking place during the game sessions but is not mandatory to enjoy the game.
Acquire negotiation skills by playing an #OpenSeriousGame
When: Thursday 8th November 6pm-10pm
Where: Brussels, Alliance mérode cafe, rue de la gare 44, 1040 Brussels
Registration: Free, contact email@example.com to register.
The fundamentals of the negocards: • Nobody is a born negotiator • Negotiation is a skill that can be learned • The negocards serious game allows learning by playing with negotiation best practices. • Based on cards, best practice reference cards and role-playing session, attendees are learning by practising
The game material is available free of copyright to foster dissemination of knowledge. We recommend people willing to attend the workshop not to read the three last pages presenting the scenarii of the roleplay.
egan Korean rice and veggies “bibimbap” if you want to enrol, please send me a message at firstname.lastname@example.org RSVP Monday 5th November. The price for the dinner is 10€; payment is required to validate registration. Free beers and free workshop. The meal is taking place after the event and is not mandatory to enjoy the game.
“We asked Jord from PeopleBlendIT to support our company at a very crucial time in our company development. At the time our business was rapidly growing and we needed to quickly enhance and standardise our project management activity. We presented Jord with 3 key challenges: How to improve the communication and standardisation across our project team members, how to boost our project managers capability and how to consolidate our project information into a single dashboard. I can say that this was a very challenging task considering the varied skill sets of our members, the different approaches to Project Management within our organisation and the diversity of our activities. Jord tackled this challenge with a huge amount of enthusiasm and pragmatism. Within the course of his mission Jord quickly identified where improvements needed to happen and how to implement changes that were complementary to the organisation. His starting point was to focus on quick wins to drive immediate results and build confidence from the team while maintaining a keen eye on the end target. Furthermore, as part of Jord’s activity with us he worked both on group workshops and individual member training jumping back and forth to ensure that there was a consensus among all stakeholders. The workshops and trainings focused on topics such as how to negotiate with suppliers and customers, how to gather requirements and manage expectations, project management best practices and more. Each module delivered with a strong consideration of the particular audience and desired objective. The result is that we have noticed a significant improvement in our project delivery and communication We look forward to working with Jord in the near future considering the positive experience we have had so far.”
Salim Aridi – General Manager at TTNI-E (Toyota IT Company- Belgium)