Communication strategy based on personality styles

As a consultant I worked for many companies, I visited many customers. After the first icebreakers I often started to hear “In this team, we have a communication problem”. Even if you leave aside potential source of difficulties as teams which are working remotely or cultural differences, human nature is prone to create communication gaps.

The disc model

Even with a lot of good will it is not an easy task to close the gap separating birds of different feather. Human brain is made to push people to gather with people of the same kind. Our mirror cells are inviting us to mimick behaviour and to be confortable with people similar to us. But you can not lead a ship with only captains or sailors. You need diversity to manage a successful endeavour and companies need people of different talent. How to prevent these difference in personalities to impair your communication.

The first step is to recognise the differences and to adapt to the style of communication of the person you are interacting with. Amongst many frameworks, the simplest I found to help people understand the model of communciation is the DISC model. The leadership wheel and the 4 quadrant model are two similar useful variations. The concept is similar: people belong to one of the 4 groups. Each group has its own motivators and its own ways of communicating.

I am using these models since 15 years with great benefits. I recently discover a serious card game allowing to introduce the model in a short amount of time and in a fun way. On Friday 1st March, I organise a workshop in Brussels at Alliance Merode to introduce the model and the serious game to new people.

A great evening with Moving motivators on Friday 18th January 2019

The workshop at Alliance Merode

For this meet-up, Corentin and I wanted to introduce a tool that we love: the moving motivators cards. We also introduced the feedback wall, another tool of Maangement 3.0 to collect the feedback of a group.

Discover and share

The participants were surprised to discover themselves and their personal motivational drivers using the moving motivators cards. This serious game is coming from Management 3.0 from Jurgen Appelo. With only 10 cards you are invited to rank from the most important. I often see people surprised to see the result. It is a very effective tool for introspection. I recommend to use it when you want to lead a choice or a change with the idea to improve your well-being.

And share more

Two by two the participants introduced themselves to the other describing their personal interpretation of the motivation cards.

In the second phase of the workshop, we proposed the participant to select a situation (the company they belong, a project in which they participate) to rank how much this situation allows them to realise their motivations in life. With the help of Corentin we helped each participant to understand how to influence the situation by introducing a change.

The participant collected their feedback during the workshop on sticky notes with a smiley:
🙂 an elements they liked
🙁 something they recommend not to do
😐 and proposal for experiments

Dinner at Alliance Merode

In the end of the workshop the participant shared a dinner and some beers to foster networking .

Aurore, the cook at Alliance Merode prepared a vegan Korean dinner: Bibimbap. Charlot and Aurore the owners of the restaurant have a fine selection of beer that they offer for degustation.

Moving motivators : Friday 18th January 2019

Moving motivators cards

Discover your inner motivations using a serious game: Moving motivators cards. Moving motivators cards allow individuals and group to discover what motivates them to achieve goals at work and in life in general. This serious game is coming from Management 3.0. It fosters team members happiness to increase engagement. Moving motivator cards is a deck of 10 cards, a simple description. Each attendee receives a deck and sorts the card from left to right, from most to the less able to engage you in participating in an endeavour. In a second step, the attendees will be invited to rank up or down the motivator if it is currently achieved at the place where they work. The two coaches hosting the workshop will offer you some guidelines to understand your personal result.

Bibimbap

PeopleBlendIT and Corentin Nile welcome in for its first workshop of the new year in a networking dinner offered by Alliance Merode: Korean vegan dish named Bibimbap.

6.00pm Welcome
6.30pm Short introduction to Management 3.0
7.00pm Discovery and practice of the “Moving motivators cards”
8.30pm Networking dinner

Registration: Free, contact peopleblendit@outlook.com to book the dinner for 10€. RSVP Wed 16th Jan 2019.

The event is organised by PeopleBlendIT Moving motivators is part of the coaching toolbox of PeopleBlendIT to make you discover you inner forces and help you thrive.

Copyright Juergen Appelo and Management 3.0

Practice Team Collaboration by playing a board game – Fri 7th Dec 2018 in Brussels, Belgium

Play the board game Kitchen Rush to practice you team collaboration skills

Map to access l’Alliance Merode cafe – 
https://goo.gl/maps/XrkX4TdWe8T2

When: Friday 7th December  6pm-10pm including a Vegan Korean dinner (10€)

Where: Brussels, Alliance mérode cafe, rue de la gare 44, 1040 Brussels

Registration: Free, contact peopleblendit@outlook.com  to register. Book a dinner for 10€. RSVP Wed 5th Dec 2018.

Detailed agenda:

Welcome 6pm
Game sessions 6.30pm-22pm
Dinner During game sessions – 10€ RSVP 5th Dec2018.
Networking 22.00-23.00pm

Kitchen Rush:

Kitchen run is a fast paced collaboration game in which the players are helping each other in developping a successfull restaurant.

Dinner menu:

Vegan Korean rice and veggies “Bibimbap” if you want to enrol, please send me a message at info@peopleblendit.com RSVP Monday 5th November.
The price for the dinner is 10€; payment is required to validate registration. Free beers and free game sessions.

The meal is taking place during the game sessions but is not mandatory to enjoy the game.

Negocards workshop 8th Nov 2018 in Brussels, Belgium

negocards

Acquire negotiation skills by playing an #OpenSeriousGame

Map to access l’Alliance Merode cafe – 
https://goo.gl/maps/XrkX4TdWe8T2

When: Thursday 8th November  6pm-10pm

Where: Brussels, Alliance mérode cafe, rue de la gare 44, 1040 Brussels

Registration: Free, contact peopleblendit@outlook.com  to register.

Negocards workshop card game

The fundamentals of the negocards:
• Nobody is a born negotiator
• Negotiation is a skill that can be learned
• The negocards serious game allows learning by playing with negotiation best practices.
• Based on cards, best practice reference cards and role-playing session, attendees are learning by practising

The game material is available free of copyright to foster dissemination of knowledge. We recommend people willing to attend the workshop not to read the three last pages presenting the scenarii of the roleplay.

Detailed agenda:

Welcome 6pm
Workshop 6.30pm-20.30pm
Dinner 20.30pm-22.00pm – 10€ RSVP 5th Nov 2018.
Networking 22.00-23.00pm

Post-event dinner: 

egan Korean rice and veggies “bibimbap” if you want to enrol, please send me a message at info@peopleblendit.com RSVP Monday 5th November.
The price for the dinner is 10€; payment is required to validate registration. Free beers and free workshop. The meal is taking place after the event and is not mandatory to enjoy the game.

Negocards workshop 10th Oct 2018 in Brussels, Belgium

negocards

Acquire negotiation skills by playing an #OpenSeriousGame

Map to access l’Alliance Merode cafe – 
https://goo.gl/maps/XrkX4TdWe8T2

When: Wednesday 10th October 6 pm: Welcoming dinner
7.30 -10 pm: Workshop

Where: Brussels, Alliance mérode cafe, rue de la gare 44, 1040 Brussels

Registration: Free, contact peopleblendit@outlook.com  to register.

Negocards workshop card game

The fundamentals of the negocards:
• Nobody is a born negotiator
• Negotiation is a skill that can be learned
• The negocards serious game allows learning by playing with negotiation best practices.
• Based on cards, best practice reference cards and role-playing session, attendees are learning by practising

The game material is available free of copyright to foster dissemination of knowledge. We recommend people willing to attend the workshop not to read the three last pages presenting the scenarii of the roleplay.

Coach and Mentors

What makes the difference between a coach and a mentor? Do they use the same tools and do they have different intentions?

Coach and mentors use similar tools: transactional analysis, Neuro-linguistic programming (NLP), Non-violent communication, meeting facilitation, Cynefin, balanced scorecards, and a wide range of communication and self-development technics. Does it make them delivering the same service? We may explore the origin of the knowledge of the coach and the mentor to explore their difference.

Where does a coach get its training from? I often heard that it’s necessary to be trained by a coach to become a coach. A similar image is said about studies to become a psychotherapist: “ … before you start being a practitioner and deliver psychotherapies, you must first receive one”.
If that’s true, you still get a lot of online resources to train yourself to coach yourself, maybe you have already visited the “self-development” section in libraries. These are labelled as coaching resources.

So where do you get the resources to become a mentor?

There are plenty of success stories about mentors related to articles in Harvard Business Review and The Economist but where can you find a training on mentorship.
I’m not even sure that I could find a mentor in mentoring. Let’s assume it exists, for the minimum I would ask you to agree they are rare. Is that the difference between a coach and a mentor? I feel there is something more substantial to it, maybe we can continue to explore together.

Both are seasoned guides delivering educational content for professionals. A coach can deliver a few hours, few days to several months of coaching but a mentor would probably tend to be present for a longer duration.

Mentors will probably address one individual when a coach can help one individual or a large group. Agile coaches are familiar with the education of an entire tribe and groups of Agile coaches are collectively addressing swarms of tribes.

Alternatively, a mentor may educate a single professional. He illustrates his lessons with examples of his own experience, serving as a reference and a guide. A mentor relates to situations he experienced or witnessed similar to the one he tries to help with. A mentor will probably have a long-term vision of where he wants to take a mentee to.

Notice that if the mentor/mentee exists in the language, nothing equivalent exist for a coach. Coached doesn’t seem to be an appealing equivalent to the mentee. A coach acts less than a Sensei and more as a facilitator to help an individual or a group to discover a knowledge, a tool or a practice.

The listening skills are important for a mentor to succeed in delivering its knowledge. It probably makes the difference between an average and a great mentor.

But not a single coach can survive and thrive without great listening skills. There is not one but many ways of opening your attention to an audience, and that is maybe the most difficult coaching skill to acquire.

I’m interested in reading your comments.

 

Image copyright associated with https://workplacepsychology.net

Moving motivators card game

Thanks to the Management 3.0 Lab on 8th November 2017 organized by #Wemanity. We used the moving motivators cards in a coaching of a team of Product Owners to let them define their dream job description. https://management30.com/practice/moving-motivators/

Thanks to @Stephane Martinez Querol for rolling out this lab https://www.linkedin.com/in/stephane-martinez-querol-b524908

I’m interested reading your experience about moving motivators cards.